FAQS

About Delivery
Where do you deliver to?
      Shipping worldwide.
Will I be charged customs and import duties?
      Depending on the value of your order, your parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs. 
      Unfortunately, these charges are out of hand, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
How long will delivery take?
      Receiving time = Processing time +Shipping time.
      Note: The shipping time will be affected by public holidays, destination countries, bad weather and international couriers .
Can you deliver to a different address than my billing address?
      Yes! You can have your parcel shipped to another address. If you choose to have your parcel delivered to you at work, always make sure you put the name of the company or organization in the address field, as well as the contact name to ensure your parcel is successfully delivered.
What if my parcel does not arrive?
      If your order does not arrive in the time frame we stated, please contact us via e-mail.